Privacy Policy

Introduction

In Aima Interactive, At [Company Name], operated by Josep Mateu Ponce, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information in compliance with the General Data Protection Regulation (GDPR) and Spanish data protection law (Organic Law 3/2018, on the Protection of Personal Data and Guarantee of Digital Rights).

Data Controller

The entity responsible for processing your personal data is:

What Data We Collect

We may collect and process the following types of personal data:

Purpose and Legal Basis of Processing

We process your personal data for the following purposes:

• Answering inquiries: When you contact us through our forms (Legal basis: Contract performance or legitimate interest)
• Website improvement: To analyze and improve the performance of our website and the user experience (Legal basis: Legitimate interest)
• Legal compliance: To comply with legal obligations under Spanish and EU law (Legal basis: Legal obligation)
• Marketing communications: Only if you have provided explicit consent (Legal basis: Consent)

Data Sharing and Disclosure

Aima Interactive does not sell or rent your personal data to third parties. We may share your data with:

• Service Providers: Third-party service providers who help us operate our website and business (e.g., hosting providers, email services, analytics providers). These providers are contractually obligated to protect your data.
• Legal Requirements: If required by law or in response to valid legal requests from public authorities.

We ensure that any international data transfer complies with GDPR requirements, including the use of Standard Contractual Clauses or adequacy decisions.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Specifically:

• Contact form submissions: Stored for up to 2 years from the date of inquiry
• Technical and analytical data: Stored in anonymized form for statistical purposes
• Legal records: Retained as required by Spanish commercial and tax law (typically 6 years)

Your Rights Under the GDPR

Under the GDPR, you have the following rights regarding your personal data:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right of Rectification: You can request the correction of inaccurate or incomplete data.
• Right to Erasure: You can request the deletion of your personal data under certain circumstances.
• Right of Limitation: You can request that we limit the processing of your data.
• Right to Portability: You can request your data in a structured, machine-readable format.
• Right of Opposition: You may object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: If the processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Right to File a Complaint

If you believe that your data protection rights have been violated, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD):

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new 'Last Updated' date. We encourage you to review this policy periodically.